Katherine and the team bring in crisis manager Ian Osofsky to help combat the negative publicity the company is receiving from accusations it covered up defective auto parts.
Ian and Sadie attempt to rehab Katherine’s image from the pawl controversy by staging a phony video with Katherine's family and a visit to “Late Night with Seth Meyers.”
In an effort to reduce costs, Jack, Cyrus and Elliot have to let go of some employees while Wesley and Dori search for office savings. Sadie helps prep Katherine for her first post-crisis TV interview.
Payne sponsors its annual young designers contest at a local elementary school, which sparks controversy when Katherine inadvertently offends multiple countries via an Instagram Live interview with a Somali American student.
The gang ends up at Katherine's house for what seems like an innocent night of drinking and employee bonding, but things escalate when everyone learns that Katherine and Richard are in the middle of a divorce.
Coming off the news of her divorce, Katherine wants to institute big changes in the office, which prompts Cyrus to introduce her to his dream car. However, things go south when Katherine attempts to transform his design into a vision of her own.
When Wesley's grandfather passes away, Katherine and the others learn that all the heirs plan to sell their company shares, which would tank the stock price; they attempt damage control at the funeral to try to stop it.